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I began my consulting
career in 1988, and have designed, built and maintained several
hundred custom networks of all kinds, for a wide variety of
businesses. In 1995, my largest client asked me to work for them
full-time. This was a wonderful opportunity to build and enhance my
skills, and I accepted their offer with enthusiasm.
I served this high-tech, privately owned, multi-million dollar
telecommunications firm for seven years and loved every minute of
it!
As the company's Network Administrator, I built our 3-site,
120-computer Wide Area Network (WAN). This entailed making
assessments, purchasing hardware and software, running wires,
installing and configuring hardware for the servers and
workstations, I.P. setup, integrating applications, assigning
security, creating backup schemes, documenting my work and
conducting rollouts.
I managed the phone system, implemented EDI (Electronic Data
Interchange), upgraded and safeguarded the Accounting programs and
data.
As the company's Information Services Manager, I set and enforced
policy, conducted New Employee Orientations, taught, conducted
research, wrote business documents, represented my co-workers to
upper management, assisted the H. R. Manager, and provided
motivational and self-help materials.
Today, several years later, I still provide consulting services to
this wonderful company.
If you find that your
home, home-office or corporation is dealing with broken hardware,
buggy software or poorly designed network systems, let's get
together and solve these issues so that you can get back into the
business of making money. I create practical, affordable computer
networks and design solutions that work. I am familiar with
hundreds of software packages. I am a dedicated and effective
service provider with high ethical and performance standards.
LETTERS OF RECOMMENDATION
January 30, 2003
To Whom it May Concern:
Mark Selman was employed at System Studies from October 30, 1995,
through today. Prior to his hire date, Mark worked here as a
Computer Services Consultant, and sadly, he leaves our company today
to return "full circle" to the world of self-employment.
Because System Studies has been affected by the telecommunications
industry decline over the past two years, Mark's work hours were
reduced in February 2001, eventually leading to his decision to move
back into the consultant role.
Mark was initially hired as a Network Administrator; in 2000 we
promoted him to Information Services Manager. His overall
performance rating is "Excellent," and in his last performance
review, he was highly complimented on his enthusiasm, initiative,
and ability to change priorities on a moment's notice.
This page isn't long enough to list all the things Mark has
accomplished at System Studies! With his energy and dedication, he
was able to provide Information Services support to 90 employees, in
three local facilities, on laptops and in home office situations
too.
When you work with Mark, you can see his sincere desire to quickly
sum up technical, telephone, or computer needs while he resolves
them in a cost-conscious, efficient manner. He is the quintessential
computer and software consultant; he expresses his love of new
technology and hardware, and he displays an innate curiosity and
talent in his work.
Mark is also a popular friend and coworker to current and former
System Studies employees. One year, the employees surprised him with
a "Mark Selman Day," to show their appreciation for his efforts and
his company spirit. We are also celebrating his final day today,
knowing that he will be available to us as a consultant, which makes
saying "good bye" much easier.
No letter of recommendation would be complete without mentioning
Mark's managerial skills. He is an objective and supportive manager,
with a broad education in management topics and especially those
that relate to Human Resources and Privacy or Technical Resources
policies and procedures.
I do not hesitate in recommending Mark to any other organization
wise enough to hire him, as a Consultant or as an employee. Please
call me if you have any questions regarding Mark's employment here.
Sincerely,
Robert Simpkins
Chief Executive Officer
System Studies Incorporated
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Mark Selman did a great job designing and implementing a new
computer network system for my office. His recommendations were
right-on-target, he kept the costs down, and the whole thing runs
perfectly.
We don't worry about losing data or putting up with computer
downtime because this system allows us to recover from practically
any catastrophe in less than an hour, without having to call for
help. (Ask him about his redundant server/workstation option.)
We are delighted with the quality of Mark's professional services
and recommend him highly.
Greg A. Loitz, D.D.S., M.D., Inc.
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Mark Selman has worked with us since August 2002. He came highly
recommended to us from Santa Cruz Electronics from whom we purchase
most of our computer hardware.
Mark successfully restored our crashed systems and software in a
timely and efficient manner. Later, he worked with us to install a
new server and operating system. He orchestrated a smooth transition
of the equipment and software.
He went the extra mile whether it was communicating with the
vendors, reducing complex information so I could understand it, and
making sure their needs were being met. I found him to be extremely
reliable, honest and a pleasant person with whom to work.
Michael J. Paul, President, Goodwill Industries of Santa Cruz,
Monterey and San Luis Obispo Co., Inc.
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I kept Mark Selman's name on file after a colleague highly
recommended him and his expertise. I was skeptical that anyone could
come into my office and work with the sophisticated computer network
system I thought we had in place. WRONG! After being left out to dry
one last time by my longstanding computer service technicians at an
exorbitant service rate I reluctantly called Mark.
He immediately came out, assessed the problem, corrected it, and
diplomatically informed me of other issues with my system I had not
been aware existed. After a brief analysis of Mark's
recommendations, I asked him to correct the deficiencies, which he
did quickly and very economically.
Ultimately I had Mark rebuild my office network server, speed up our
data transmission, and create a simple backup system a 3 year old
could manage--all at 1/2 the service fees I had been paying. Plus, he
enhanced my home computer and my family's laptops, in addition to
creating a VPN that allows me to comfortably work at home remotely
on my office computer.
I have never looked back or regretted calling Mark in. He is my
computer technician for life!
If you have a large network, a small network, or only one computer,
you owe it to yourself to have Mark evaluate it to see what he can
do to enhance its performance. It will be worth the consultation
fee.
David L. Biles, D.D.S., M.A.
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Nothing is more stressful than when your computer acts up or your
data gets damaged. Or how about the "upgrade" that grinds your
practice to a halt? I used to have those experiences, but for ten
years now, I have been extremely well served by an independent
consultant named Mark Selman.
Not only is my backup system three levels deep, but if my server
ever blows up, is stolen or destroyed, it can be rebuilt in about
sixty minutes, or I can run my office on one of the mastered
stations. Blah, blah, blah, computer stuff. All I know is that I
don't have any more computer problems that hurt me and I don't have
to give it any thought. My system just works.
I can't overstate the excellence of his ethic, fairness in charging
fees and quick response time when you need help. Give Mark Selman a
call.
Richard L. Benson, D.D.S.
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For the past six years, we were suffering from "buggy" computers in
our office. Frozen screens, error messages, malfunctioning programs
-
all these were daily occurrences. For a while it seemed that we were
there to treat computers instead of patients.
Many computer "experts" came and went. Multiple computers were
bought, and new software was installed. However, with every new
technician, new problems were born. Our problems seemed to
"out-smart" us at every turn.
Mr. Selman came highly recommended through a few colleagues. I
reluctantly gave him a call and discussed my problems. I am pleased
to report that since Mr. Selman's visit to my office we have been
COMPLETELY problem-free. He has assisted us with our network,
backups, printers, Internet connections and software management. In
addition to being an excellent technician, he's also a patient,
articulate teacher.
I have been so impressed with Mr. Selman's work ethic and technical
capabilities that I have recommended his services to my family
members as well. I highly recommend Mr. Selman and I strongly urge
you to contact him if you are finding yourself in a mess with your
computer system.
Cyrus K. Mozayan, D.M.D, M.D.S.
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Mark Selman is a very energetic, no-nonsense I.T. professional. He
tackles large or small I.T. issues in an organized and highly
efficient manner. He has outstanding verbal and written
communication skills and maintains a great attitude.
Mark has assisted me with sensitive Human Resources issues, and has
proven to be ethical, trustworthy and highly responsible. I would
enthusiastically recommend him as an outside consultant to any
organization.
Lana Pieri, Director of Human Resources
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Dear Mark,
As I look, with peace of mind, into the screen of my brand new
computer, I feel the urge to drop you a note of appreciation for
helping me make friends with the thing. This time I tried to
future-proof the new computer by spending as much as I could scrape
up for the latest, smartest stuff I could get, hoping to postpone
the trauma of the next transition as long as possible. (My last
computer was obsolete in six weeks. Maybe this one will go ten or
twelve.)
Since you guided my previous new computer transition four years ago,
you realize what a traumatic experience it is for an amateur like me
to face all this new software that ignores my conditioned reflexes.
When I tried to transfer files from my old computer to this one and
wound up scrambling both of them, I was near panic.
Fortunately, before I junked them both, oiled up my slide-rule and
sharpened my quill pen, I found out that you are back in the
business of taming these hi-tech things for guys like me. The rest
is very satisfactory history.
Almost as important as getting the computer to work and making
friends with it is the privilege of calling you to coach me through
some ridiculously simple problem that has me totally stumped but
that you solve with a few questions and suggestions.
If this goes like my last computer, the random calls will gradually
drop off from its present twice a day to maybe once a month, but
this privilege is very important to my peace of mind. And of course,
it's great to know that you are available in case of real trouble
too.
Thanks Mark for being the peace arbitrator between me and my new
computer.
Best regards,
Bob Briggs
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I have worked with Mark Selman since 2002. He has completely rebuilt
my aged computer network to current standards and suggested/made
improvements to my system that I'm sure other technicians would have
ignored or overlooked. He is a five star resource in my book.
James C. Calcagno, D.D.S.
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